Terms & Conditions

Last Updated: 2 October 2026

These Terms & Conditions apply to your use of Perfumeavenue.hop and purchases made through our website.

By using our website or placing an order, you agree to these terms.

1. About Our Store

Perfumeavenue.hop is an online perfume retailer serving customers in the United Kingdom.

For questions regarding our products, orders or services, please contact:

perfumeavenue6@gmail.com

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, colours, packaging and product presentation may vary slightly from images shown online.

Product availability is subject to change without notice.

3. Prices

All prices displayed on the website are shown in GBP (£) unless otherwise stated.

Any applicable delivery charges will be displayed during the checkout process.

We reserve the right to correct pricing or listing errors. If an obvious pricing error affects an order, we will contact you before processing the order where appropriate.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to cancel an order where there is a genuine reason, including suspected fraud, stock availability issues or an obvious pricing error.

If we cancel an order after payment has been taken, the relevant payment will be refunded.

5. Payment

Payment must be successfully completed through the payment methods available at checkout.

We may use third-party payment providers to securely process payments.

We do not normally have access to or store your complete payment card details.

6. Delivery

Delivery information, available delivery methods and applicable charges will be presented at checkout.

Estimated delivery times are not guaranteed and may be affected by circumstances outside our reasonable control.

7. Cancellation and Returns

Consumers purchasing online may have cancellation rights under applicable UK consumer law.

Please refer to our Returns & Refund Policy for information about cancellations, returns, refunds and applicable exceptions.

8. Promotions and Discount Codes

Promotional codes and discounts may be subject to additional terms, including expiry dates, minimum order values or product exclusions.

Unless specifically stated otherwise, promotional offers cannot be combined.

We reserve the right to withdraw or amend promotional offers where permitted by law.

9. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions and design elements, belongs to or is used by Perfumeavenue.hop or its relevant licensors and may not be reproduced or used without permission, except where permitted by law.

10. Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorised access to our systems

• Interfere with website security or functionality

• Use the website to distribute malicious software

• Copy or misuse our website content

11. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for matters that cannot legally be excluded under UK law.

Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

12. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, such as severe weather, strikes, transport disruption, technical failures, natural disasters or other events outside our reasonable control.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to the applicable consumer protection laws and rights of the customer.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Perfumeavenue.hop
Email: perfumeavenue6@gmail.com

Email: perfumeavenue6@gmail.com